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The Decisive Moment: Understanding The Science Of Customer Action
As the pace of our world continues to increase, it’s become harder and harder to identify the right moment that matters to customers. Through behavioral and data science, however, we can identify Temporal Landmarks — hyper personalized and impactful moments that serve as a jumping point to communicate and nudge our patients and customers. Learn how we can identify these moments, and leverage them, to improve the uptake and experience of our products.